Shipping policy

Last updated: 11/20/2025

We’re committed to preparing and delivering your self-care moments with care, accuracy, and efficiency. Below you’ll find all the details on how your order is shipped.

🚚 Processing Time

Each box is hand-packed with care.
Please allow 1–3 business days for order processing before your package ships.

Orders placed on weekends or holidays will begin processing the next business day.
Personalized items may require an additional day.

📦 Shipping Rates & Delivery Estimates

We ship within the United States via USPS or UPS.

Standard Shipping (3–7 business days): $7.99–$9.99
Rate is calculated at checkout based on package weight and location.

Free Shipping: Automatically applied to orders $50+

Please note: Delivery times are estimates provided by carriers and are not guaranteed.

🎁 Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number.
Tracking updates may take up to 24 hours to appear.

🏠 Incorrect Addresses

Please double-check your address before placing your order.

If an address is entered incorrectly:

Contact us within 2 hours of placing your order to update it.
If the order has already shipped, we are unable to change the address or refund the order.

Packages returned due to an incorrect address may require a reshipment fee.

📬 Lost, Delayed, or Stolen Packages

Once a package is handed to USPS or UPS, the carrier becomes responsible for delivery.

Marked as Delivered but Not Received:
Please check with neighbors, your household, and your local post office. We are unable to issue refunds for packages marked as delivered.
Lost in Transit:
If tracking has not updated for 7+ days, contact us and we will assist in filing a claim and replacing the order when possible.