Shipping policy

Last updated: 09/16/2026

We’re committed to preparing and delivering your self-care moments with care, accuracy, and efficiency. Below you’ll find details about how orders from Energizing Moments are processed and shipped.

📦 Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Processing time is separate from shipping transit time. Once your order has been prepared and transferred to the carrier, the selected shipping method’s estimated transit time begins.

During sales, holidays, or periods of higher order volume, processing may take slightly longer.

🚚 Shipping Rates & Delivery Estimates

We ship within the United States via USPS or UPS. Shipping costs are determined by your order’s total weight and selected shipping speed.

Economy Shipping: $6.90, $7.90, or $8.90
Estimated transit time: 5–8 business days

Standard Shipping: $7.90, $10.90, or $12.90
Estimated transit time: 3–5 business days

Express Shipping: $14.90, $17.90, or $24.90
Estimated transit time: 1–2 business days

🤎 Free Shipping

Orders of $65–$89.99 qualify for FREE Economy Shipping.

Orders of $90 or more qualify for FREE Standard Shipping.

Free shipping is automatically applied to qualifying orders at checkout. Express shipping is not included in our free-shipping offers.

⏱️ Delivery Estimates

Delivery estimates are carrier transit times and do not include order processing time.

Delivery dates are estimates and are not guaranteed. Carrier delays caused by weather, holidays, service disruptions, or other circumstances outside of Energizing Moments’ control may occur.

📬 Tracking Your Order

Once your order ships, tracking information will be provided using the contact information entered at checkout.

Please allow time for the carrier to scan and update your tracking information after your package has been shipped.

📦 Orders Shipped in Multiple Packages

Depending on the size and contents of your order, items may occasionally be shipped in more than one package.

If your order requires multiple packages, you may receive more than one tracking number. Packages belonging to the same order may also arrive on different days.

There is no additional shipping charge after checkout if Energizing Moments determines that your order needs to be divided into multiple packages.

🏠 Shipping Address Accuracy

Please review your shipping address carefully before completing your purchase.

Energizing Moments is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout.

If you notice an error after placing your order, please contact us as soon as possible. We will make every effort to update the address if the order has not yet shipped, but changes cannot be guaranteed once fulfillment has begun.

↩️ Returned-to-Sender Packages

If a package is returned to Energizing Moments because of an incorrect or incomplete address, failed delivery attempt, or other issue preventing delivery, we will contact you after the package is returned.

Additional shipping charges may be required to resend the order when the return was caused by an incorrect address or another issue outside of Energizing Moments’ control.

📍 Lost, Missing, or Stolen Packages

If your tracking information shows unusual delays or your package appears to be lost in transit, please contact us so we can help review the shipment and determine the appropriate next steps with the carrier.

If tracking shows that a package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the carrier.

Energizing Moments will assist where possible, but we cannot guarantee replacement or reimbursement for packages confirmed as successfully delivered by the carrier.

💛 Need Help?

If you have questions about your shipment or need help with an order, please contact Energizing Moments at energizingmoments@gmail.com and include your order number so we can assist you.

A little care goes a long way.