Frequently Asked Questions
What types of products do you offer?
Energizing Moments offers faith-inspired self-care boxes and digital wellness products (Bible studies, journals, and reflection tools) designed for overwhelmed women who need calm, emotional balance, and gentle spiritual support.
How long does it take to process my order?
All physical self-care boxes are carefully packed by hand and typically ship within 1–3 business days. You’ll receive a tracking email as soon as your order is on the way.
When will I receive my package?
Once shipped, most U.S. orders arrive within 3–7 business days, depending on the carrier and your location. During holidays, shipping times may be slightly longer.
Are digital products delivered instantly?
Yes. After checkout you’ll receive an email with a download link. Digital products are for personal use only and are not shipped as physical items.
Can I send a box as a gift?
Absolutely. You can ship directly to the recipient and add a personalized gift message at checkout. Each box is packaged to be gift-ready.
Do you accept returns or exchanges?
Because of the nature of our products, we’re not able to accept used items, but if there is an issue with your order, please contact us within 7 days of delivery so we can help make it right.